In this post, I’ll describe six important topics a well-written phone policy should cover.
But before that, please take a look at this account of how the lack of a phone policy can cost a business dearly.
People do the strangest things.
For example; Logan, a business friend told me of the horrible time he had in trying to setup a deal with another company.
He’d leave voice mails for their business development manager but the contact almost never called back. And when he ...Continue Reading → Share