Free Music On Hold Message Download

Business Audio Source provides free music on hold messages as a no obligation demo to introduce our telephony messaging services and attract new subscribers to our Communication Tips Newsletter.

Yes! Because the music on hold production is provided as a free sample we are able to include the broadcast license at no charge for the first year. To help insure your business remains protected we will send a license renewal reminder prior to the expiration of your license. You will have the option to renew your license at the current annual rate of $105 per location.

We DO NOT enforce licensing. Compliance is up to the owner(s) or officer(s) of the business.

Music Licensing

When you purchase music from a record store you have the right to listen and enjoy it any way you like as long as it is for personal use. Listen at home, in your car, load it into your MP3 player and play it for friends.

But, the moment music is used in the context of your business, whether it is from a CD player or the radio, you need permission from the copyright owners. Without proper licensing your business may be in violation of copyright infringement laws.

For more information about business music and licensing check out the following links:

ASCAP	The American Society of Composers, Authors and Publishers
BMI	Broadcast Music, Inc.
SESAC	The company name was once an acronym, today it is simply SESAC.
BBB	Better Business Bureau
USCO	United States Copyright Office

You may be able to take advantage of the free mp3 on hold, without any additional equipment, but it depends on what type of phone you have.*

PBX/Key Systems- Usually Requires An MOH Player; These phone systems have a central control unit that is typically installed in the server room or a utility closet that controls all the phone functions including music on hold. Most PBX/Key systems require an external message on hold player, and are usually pre-wired so hooking up a player is simple. If you're not sure, ask your phone vendor or contact us and let us know the brand and model of your system.

2 & 4 line phones- Requires An MOH Player And Adapter: If you use two or four lines phones purchased from a retail store, your phones are not MOH compatible. Message on hold can often still be achieved using a MOH adapter and player. Contact us to learn if on hold music is possible with your telephones.

Hosted Phone Systems- No Equipment Needed: If you used a hosted or virtual PBX system a message on hold player is not required. Instead, load the file through your dial plan access or send the free wav on hold file to your system provider and they’ll load it into the server.

PC based Phone Systems- No Equipment Needed: If your phone system is software controlled, running off your server or PC, You probably don’t need a message on hold player. Usually all you need to do is load the appropriate audio file into your system.

Need an MOH Player? Click Here

* There are thousands of different phone systems in use across North America all with their own unique configuration requirements. The information provided is, “typical” for most phone systems in the categories specified. Contact your telecom equipment provider to find out your systems compatibility for music on hold. If you don't have a telecom contact or have further questions, contact us. We'll be happy to help.

Absolutely! The free on hold music production is delivered in standard .mp3 and .wav format. The mp3 on hold file can be loaded into any mp3 player or burned to disk and played from a CD player.

Please Note: while you can play the free on hold music production on a regular MP3 or CD player it is not recommended as a permanent solution. Commercially available MP3 and CD players are not designed for the continual playback required for music on hold use. Most CD players overheat with prolong use causing the player to shut off, and MP3 players require regular power cycles and may shut down intermittently. You risk damaging your player and leaving your callers in silence. You'll have no way of knowing when playback has stopped unless you make, "checking the player" a regular task.

If you are looking for a permanent solution, the digital music on hold players provided by Business Audio Source are designed specifically for the demands of continuous audio play-back. Our MOH players are industrial grade, constructed with a extruded aluminium housing, and utilize solid-state memory. In the event of a power-outage, the player will re-boot and automatically continue playback once power is restored.

Need a professional MOH player? Click Here

When choosing a voice for your free on hold music production, it is usually wise to match the voice to your target audience. Male callers better identify with a male voice and likewise, women will better identify with a female voice.

e.g. A male voice is probably a better choice for an auto parts store, while a female voice would be a better fit for a salon.

Every application is different and there is no right or wrong choice. If you can't decide or if your target audience is a mix, choosing the alternating voice selection may be the ideal solution for your business.

Just like music scores used in film, background music for your on hold production should be selected based on the mood you want to create for your callers rather than on personal tastes.

The music featured in the free on hold music productions have been specifically selected to provide a range of different styles while appealing to a wide audience.

Smooth Jazz – A light soprano sax groove – offers flavors of accomplishment and a job well done.

Modern Energy – Upbeat yet warm and inviting – conveys an optimistic look at the world around us.

Nice ‘n Easy – Beauty and comfort are the key ingredients in this charming arrangement.

New Age – Light bells and frequencies combine to create a soothing fluid arrangement – features a very mellow mood that’s wide in application.

Acoustic Guitar – A contemporary arrangement of acoustic guitar, bass, and drums – with sounds that are upbeat, positive & motivating.

Gentle Emotions – Sensitive piano melody augmented by lush strings – emotional and moving.

Lively Classical (Vivaldi – Concerto for Two Oboes) – A lively and delicate balance of oboes and symphony.

Classical Piano (Chopin – Waltz No 10 In B Minor) – A sedate, innocent, and playful classical piece.

The difference between audio file formats boils down to the compression method. Mp3 files are extremely popular because of their small size with little loss of audio quality.

We recommend downloading the .mp3 on hold file, unless your phone system specifically requires a .wav format.

There are many different compressions ratios and sub formats for audio files. If the downloaded file does not work with your system, it probably requires a different compression method. To request a different audio format, reply to the email you receive with your free music on hold download link and let us know the specific format your system requires.
e.g.

• PCM .wav 16 kHz, 8 Bit
• u-Law (.wav) 8 kHz, 8 Bit

If you're not sure what format is required, let us know the make & model of your system. We'll research it and send you the proper format.

Certainly!

Business Audio Source specializes in custom on hold messaging. To learn more about custom on hold messaging and listen to samples click here.

Personalized Production
A personalized production includes:

• One generic message with your company name and optionally your tag line and website or physical address.
• One Generic message with your company name.
• Three generic messages.

To personalize your production Click Here

Custom Production
A custom production includes:

• A custom script with 5-6 messages. (approx. 500 words)
• Script is written to your specifications by our experienced copy-writers
• You can choose a voice from seven different professional talents
• You can select music from more than 100 different samples

To learn more about custom productions click here